VESO collects and analyzes data from our website.
What data do we collect
We collect a variety of different data, most of which may not be associated with a particular user.
General data we collect when you visit our website:
- Behaviour on our website (websites visited, duration of visit, times visited, actions
- Browser details (browser version, operating system, etc.)
Personal information we collect about actions:
- User and company details (if provided through a form)
- IP address (in case of visiting from home address)
The reasons we collect data
Improve our content and marketing efforts
In order to analyze and improve our own marketing efforts and content, insights into user behavior, such as the number of visits per page, time per page, and conversions, are key knowledge. We rely on Fathom Analytics to track such data, which collects this data in a completely anonymous manner and without cookies. Fathom Analytics also uses something called "EU isolation" which ensures that no data about visitors in the EU/EEA is sent to the US or other countries outside the EU/EEA. You can read more about this here.
Track leads, customer service, and follow-up
Any user data submitted via a form will be stored on our email servers and in our CRM for better customer service and follow-up. This information will include any information you provide through the forms or further communications. This data is stored for as long as it is necessary to handle the request or until you as a user request the deletion of this information.
Improve the user experience
Some data is useful for our developers to improve the user experience. This includes browser versions, operating system, download speed, etc. We rely on Fathom Analytics to track such data, which collects this data in a completely anonymous manner and without cookies.
Safety
We collect the IP address from everyone who visits our website. We do this to detect fraudulent intent and be able to block or further analyze the behavior of anyone with bad intentions. Information is stored on our servers for 30 days. If fraudulent intent is detected, the IP will be stored for as long as necessary to protect our systems.
How we collect the data
We use several services to collect data.
- Website Forms
- Fathom Analytics
- Server Logs
- Firewalls
Permission to collect data
The collection of IP addresses is collected on every visit to our website to ensure good security. None of the IP addresses collected are used for marketing purposes or directly linked to you as a user, except in rare cases mentioned above.
How personal data about children is handled
We do not intend to track or handle personal information about children specifically. If, however, you are of the opinion that we are processing personal data of children, please contact us as soon as possible and we will delete it.
Automated decision-making (including profiling)
Visits to our websites do not include automated decision-making (including profiling). Our analytics tools collect visitor data in a completely anonymous way. We do not run any marketing campaigns that include behavioral marketing.
Third parties with access to the data
Our web development and hosting partner, Lindbak IT, has access to all the data mentioned above.
Security
The data collected through any visit or by actions on our website is transmitted encrypted. We have a strict user access policy, which means that only a few people have access to this data.
Data retention
Your IP address will be stored for a maximum of 30 days.
Deletion, correction or insight into your data
Your IP address will be stored for a maximum of 30 days. Deletion, correction or insight into your dataBy contacting VESO, you can request deletion, correction or insight into the data collected from your visit or dialogue with VESO.
Contact
You can contact VESO by going to our contact page.
